Hi Frank,

I’ve sent you 4 emails over the past 2 weeks and have not received a response from you. Therefore, your email server is blocking my emails or they are going directly to your spam folder. Below is the first email that I sent to you. Please reply to this thread with the picture that I am requesting for verification.

From: Jerome Hyman

Sent: Monday, September 15, 2014 12:43 PM

To: ‘frank2@bigpond.com’

Subject: Helpdesk Call No: 72890 – Register H9

 

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Please use this link if you need to provide any further information for this call:

<mailto:support@eventide.com?subject=Helpdesk%20Call%20No:%2072890>

___________________________________________

Hello,

Please send me a picture of the serial number sticker on the bottom of the unit for verification. After getting that, I can remove the previous registration from our database, allowing you to register it.

Best Regards,

Jerome Hyman

Audio Support Technician

Tel: 201-641-1200

Email: jhyman@eventide.com

 

Hi Jerome,

can you please help me too with registration process? My H9 it’s still on last owner’s name and I can’t control it as I would like.

My username it’s paulofigueiredo and I already wrote to support and sent a picture with my stompbox serial number.

Best regards.