Thank you for your answer. 

I receive your email when you reply on a topic in the forum (audio@…) but not when the support send an answer (support@…).

 

In fact, I don’t know if the H9 has been stolen or not, but it’s a possibility because it’s a demo stompbox. But it’s maybe a store who stopped is activity and sold the H9 to a private customer… I’ll send you an email with a request to know the history of my H9 and I’ll try to contact the previous owner to know more about it.

 

If I don’t have more informations from the previous owner, can Eventide make a proposal to help me ?

 

Greetings.

 

Olivier