Hi,

I updated my H9 Control app to v3.5.0 (Android) and my H9 Max to v5.6.0 and installed the HotSawz algorithm. This worked fine. I then installed v5.6.0 onto my 2 H9 Cores and both went through the installation without any problems. But when I tried to then try some of the new presets on the Cores, H9 Control wouldn’t let me access the algorithm on either even though the Cores are registered to my account. It was greyed out and directed me to listern, try or buy.

I ended up having to use a coupon to activate them on one of the Cores which then allowed me to access it on the other but I don’t think this should have been necessary. Surely they should have just been available from the Max.

So just wanted to highlight that there might be an access issue when trying to access the algorithm on a Core via a H9 Max.

Thanks,

Seamus