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April 16, 2019 at 7:44 pm
#151745
Hey,
If you navigate to C:Users{{USERNAME}}DocumentsSteinbergCrashDumps, are there any error logs there? If so, please zip them and attach to a post here.
Did you always have these problems with UltraChannel, or did they only start occurring recently?
Also please send me your iLok account name.
One last thing, is you could try running the following two redistributable packages: https://www.microsoft.com/en-us/download/details.aspx?id=52685. I'd like to rule that out as the issue.
-Tom