After loading the latest H9 software, 5.8.5.1, Eventide server would not log me in. using my computer, I reset my password, but am still unable to enter my password. The application (running on android) will not allowme to type any letters, only numbers.

I upgraded to try out the new algorithm, now am out of commission.

There is a workaround for poping up the entire keyboard. Could you please try rotating your screen to the landscape mode when you see that number pad, messing around the orientation and see if that fixes this.