My question is why doesn’t Eventide update their product before shipping or amend their instruction manual as the first thing to do upon receiving item.  Too costly?  Write it on a Post-It and slap it inside the box before wrapping her up.  I won’t judge.

Sorry about that. We didn't realize this issue in the beginning. We found this issue about 2 months ago and now we make sure every unit is good when we ship it.