Just got the Blackhole pedal and already having issues. Firstly when I power up my pedalboard I do not get sound from the Blackhole, the lights are on and the pedals either side have sound. I have to unplug the power cable from the pedal and then reconnect to get sound. Software or hardware problem? Secondly, how do I hear all the presets after the first 5 in the device manager? How do you use the device manager? Any tutorials on that? Cheers Mike