Updating my time factor not working

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    • October 8, 2021 at 9:31 pm #159106
      tarafran
      Participant

      Mac OSX 10.15.7 using USB withEventide device manager 1.9.0

      When I click on install any update nothing happen

      Screen Shot 2021-10-08 at 5.29.41 PM

    • October 10, 2021 at 1:45 pm #159138
      nickrose
      Moderator
      Eventide Staff

      Have you selected from the two available updates (click on one) ? The screen shot suggests you haven’t.

    • October 10, 2021 at 4:15 pm #159143
      tarafran
      Participant

      Yes I did many times

    • October 11, 2021 at 10:32 pm #159180
      tarafran
      Participant

      On the previous Application (direct  updater) it would see my pedal and the serial # but as soon as I tried an update it would state (incompatible serial # )

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