ROM integrity error

Tagged: Rom, serial number

This topic has 2 replies, 3 voices, and was last updated 3 years ago by pdxken.

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- November 13, 2021 at 4:10 pm #160537
  
  Arssubtilior
  Participant
  
  Hi
  
  I just purchased a new Eclipse unit, and upon turning on the Eclipse I get this message error “ROM INTEGRITY ERROR” and I can not register because while checking serial number it says “serial invalid” please advise on how to fix this
  
  Thank You
- November 14, 2021 at 9:10 am #160540
  
  nickrose
  Moderator
  Eventide Staff
  
  This means that there is a problem with the unit’s embedded serial number. Contact support@eventide.com with your address and actual serial number and the nice man there should be able to fix it – refer to this post. Say whether you have ability to write a CF card from a computer.
  
  Sorry you are having trouble
  
  .
- November 16, 2021 at 10:32 am #160609
  
  pdxken
  Participant
  
  Try a factory reset first; pgs 53-54 in the manual, (presuming your eclipse is at ROM version 4.x.)
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