Bitwig 4.3.4 on Mac OS 10.15.7 Catalina, Quadravox not visible

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    • September 10, 2022 at 2:41 pm #165511
      xphorm
      Participant

        Everything seems normal, both in ILOK and on eventideaudio site, plugin is installed and activated, but I just cannot find it when I want to load it in Bitwig Studio. I installed VST2 and VST3 versions. Anyone help me?

      • September 10, 2022 at 5:45 pm #165512
        xphorm
        Participant

          As far as I can see, there is no Quadravox directory in /Library/Audio/Plug-Ins/VST3/, but installation goes well, tried reinstalling it too..

        • September 12, 2022 at 11:03 am #165527
          tbskoglund
          Keymaster
          Eventide Staff

            Hello,

            Sorry for the issues you are having. First, please confirm that you are using the latest version of iLok License Manager. Once that is up to date, I would suggest a full uninstall/reinstall of the plug-in. Make sure that the VST3 option is selected when you run the installer.

            – Locate the uninstaller at: /Applications/Eventide/Uninstallers/
            – Find the plug-in or plug-in bundle in the list, and run the installer

            Let me know what happens.

          • September 12, 2022 at 5:59 pm #165549
            xphorm
            Participant

              Yes I just installed ILOK manager the other day and I should be running the latest version although I’m not completely sure because in the program you can’t see the version but I think I installed it from LicenseSupportInstallerMac_v5.6.1_835a047f.dmg

              So nothing really happened: closed Bitwig studio, uninstalled it, re-installed it and it’s still not visible at all when I put quadravox in Bitwig’s search for devices.

            • September 14, 2022 at 9:58 am #165586
              tbskoglund
              Keymaster
              Eventide Staff

                Please email support@eventide.com and reference this thread and we can help troubleshoot your issue further there.

              • September 20, 2022 at 3:31 pm #165646
                xphorm
                Participant

                  Seems like still we have no solution for this? I mailed support like you’ve told me, and nothing so far…

                • September 20, 2022 at 4:09 pm #165648
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    I’ve just responded to your support ticket. Please respond to the support email to troubleshoot this issue further.

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