Tagged: internal error h9000
- This topic has 5 replies, 3 voices, and was last updated 1 year, 11 months ago by joeydego.
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December 16, 2022 at 4:41 pm #167789mdabarakaParticipant
Hi Everyone
I just bought H9000 but having problems. H9000 gave an “Internal Error” 4 times in 2 days.
What is it? Is my unit defective?
I would appreciate your help. I upgraded to the latest firmware. 2.0.5(2)
Windows 10 64bit, Cubase Pro 11
Thanks
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December 16, 2022 at 5:02 pm #167793
Hello,
Sorry to hear you are having issues. I’ve responded to your support ticket and we can continue to troubleshoot your issue there.
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December 16, 2022 at 5:14 pm #167794mdabarakaParticipant
Hi
Internal Error happens randomly while i am setting up inputs and outputs in FX Chains window using the front panel. If that means the unit is defective, then I have to find out to ask for a replacement.
Second issue is that simply in some sessions (in sessions I created for example, I also compared the settings to the Sessions that work) I cannot assign Analog 3/4 in and outs on the second stereo pair. It always reverts back to Analog 1/2 when i hit connect. Analog 1/2 is already connected in the first stereo pair. If you need more info I will try to do screen recording which by the way i have no idea how to do it.
Thanks
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December 16, 2022 at 5:38 pm #167795mdabarakaParticipant
Hi again
Problems keep piling up. I did not have this issue. It started an hour ago. When “Emote” attempts to connect to the H9000, Cubase Pro 11 exits the program. i mean not like freezing or something but Cubase Pro 11 quits itself and I revert back to the desktop. I both tried with the VST version and the VST3 version. Same problem
Windows 10 64bit, UAD Apollo 8, Focusrite Clarett OctoPre Cubase pro 11
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December 16, 2022 at 5:51 pm #167798mdabarakaParticipant
Hi
Thanks.
Yet another problem.
The Problem is Emote stopped working inside Cubase Pro 11 and as a standalone. Same thing happens: Emote tries to connect to H9000 but immediately quits itself
Thanks -
December 18, 2022 at 1:04 am #167816joeydegoParticipant
I get the VST issue crashing studio one from time to time. Workarounds are either Restart the H9000 or use Emote standalone.
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