H90 bugs and issues

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    • #172966
      rck
      Participant

      I have some bugs/issues that have been ongoing while using the H90 Control Windows app. I can get these to replicate consistently and wanted the Eventide team to be aware of in case they aren’t and look forward to them being resolved as it has been frustrating to use the H90 with all these continuing to happen.

      1. When moving the “highlighted” portion of a parameter to set the range for an Expression pedal, Hot Knob, etc…pressing the “Control” button using a keyboard does not slow it down making it difficult or impossible to set it to the correct value. This happens with multiple Algo’s.

      2. When using the “direct parameter input” the values I type in with a keyboard multiple times aren’t sticking and I have tried to use the pedal interface itself to scroll to and save the setting only for it to revert back to something close to the exact value I’m trying to program it too. This happens with multiple Algo’s.

      3. Values set for parameters within a range while using an Expression pedal will not land consistently on the correct starting/ending points of that range. I do not have another Expression pedal to try. I have calibrated my Expression pedal multiple times with the H90. This happens with multiple Algo’s.

      4. The Windows app. crashes on me pretty much every session I use it, sometimes multiples times a day. I can work around this by unplugging the power to the H90 itself and restarting the H90 Windows app. I do not have another computer to see if this issue is primarily do the computer itself though. I have lost some PROGRAMS I was working on or completed while this happens on occasion unfortunately.

       

      As always, thanks for the work you folks at Eventide do on the H90. Please advise.

    • #172968
      apalazzolo
      Participant

      1.  I believe this “control button” feature does not apply to range values in the latest release of the H90 Control software (only static values).

      2. I have noticed this with HeadSpace.

      3. I have seen this but the discrepancies have been small so I attribute it to am expression pedal limitation (lack of precision).

      4. This happens to me as well, mostly after I have downloaded and imported programs from Patch Storage.   These problems gradually subside with time (and reboots) away from Patch Storage.

    • #172981
      fiddlercrabseason
      Participant

      1.  Yes, *please* implement [CTRL+mouse] “fine-tuning’ on a parameter’s modulation range.  It is especially a righteous PITA trying to dial in small ranges where the low/high values are very close together.

      1a.  PLEASE give us finer control over parameter values in general.  Perhaps a global setting for ‘fine control’ vs ‘coarse control’?

      2.  Yes, I experience this with multiple algos/parameters.

      3.  See 1a, which I think could resolve this for most users.

      4.  Also experiencing occasional crashes, that *seem* related to a lot of external parameter modulation.  But haven’t been able to replicate any one instance yet.

      (5.  VSig for H90 users…  pretty please?!?). 🙂

       

       

       

      • #173027
        rck
        Participant

        apalazzolo,

        1. Good point. This option for range values will hopefully be implemented in future software releases.

         

        3. I see behavior where the incorrect values are consistently landed on by the Expression pedal to the same incorrect values rather than just random values it lands on. This lends to me believing it may be programming related.

         

        4. I’ve seen the crash behavior irregardless of Path Storage being used or not. One behavior I notice is when I save a Program and then quickly click to another in a list.

    • #173028
      rck
      Participant

      apalazzolo, 1. Good point. This option for range values will hopefully be implemented in future software releases.   3. I see behavior where the incorrect values are consistently landed on by the Expression pedal to the same incorrect values rather than just random values it lands on. This lends to me believing it may be programming related.   4. I’ve seen the crash behavior irregardless of Path Storage being used or not. One behavior I notice is when I save a Program and then quickly click to another in a list.

      1. Good point. This option for range values will hopefully be implemented in future software releases.

       

      3. I see behavior where the incorrect values are consistently landed on by the Expression pedal to the same incorrect values rather than just random values it lands on. This lends to me believing it may be programming related.

       

      4. I’ve seen the crash behavior irregardless of Path Storage being used or not. One behavior I notice is when I save a Program and then quickly click to another in a list.

    • #173031
      rck
      Participant

      1. Yes, *please* implement [CTRL+mouse] “fine-tuning’ on a parameter’s modulation range. It is especially a righteous PITA trying to dial in small ranges where the low/high values are very close together. 1a. PLEASE give us finer control over parameter values in general. Perhaps a global setting for ‘fine control’ vs ‘coarse control’? 2. Yes, I experience this with multiple algos/parameters. 3. See 1a, which I think could resolve this for most users. 4. Also experiencing occasional crashes, that *seem* related to a lot of external parameter modulation. But haven’t been able to replicate any one instance yet. (5. VSig for H90 users… pretty please?!?).

      Great suggestions you have:

      1a. Yes, exactly.

       

      5. OMG, VSig….yes, yes, yes. Open up the platform for users. There will be so much creativity that will flow from that.

    • #173118
      rck
      Participant

      Bump for the Eventide team for my original post. Please advise for those bugs/issues.

    • #173197
      damnjeeves
      Participant

      Footswitches on my unit are some of the worst I’ve ever used. Crunchy and feel like could’ve used something nicer considering the price of the unit, BUT more importantly, how often you need to press on these.

      • #173202
        tbskoglund
        Moderator
        Eventide Staff

        Sorry to hear this. I’m not sure what you mean by “crunchy” but I wouldn’t describe the H90’s footswitches that way. If you can email support@eventide.com and provide a video of the issue, we can look into this.

      • #173206
        damnjeeves
        Participant

        okay, emailed

    • #175734
      jimheath87
      Participant

      Yes, I am also very frustrated by the parameter range control not working. Specially on the Digital Delay 1 and 2… I apply a range I want delay A to stick to and when using the H90 hotknob the device and/or software simply ignores the range values. This makes it very difficult to use the effect as desired. As far as I’m aware the range value doesn’t work for any program/ preset.

      • #175739
        tbskoglund
        Moderator
        Eventide Staff

        Sorry for the issues you are having, but it is not quite clear to me what you are describing. Can you share a video of the issue?

         

         

      • #175820
        apalazzolo
        Participant

        Here’s a long-shot guess that might help:  You might be assigning the wrong things to your Quick Knobs.

        After you apply a range to a parameter, that parameter will stay within the specified range if varied using the hotknob you have assigned to that range (one of hotknobs P, A, or B).

        To vary a hotknob within the specified range using one of the three Quick Knobs on the face of your H90, you have to assign a Quick Knob to that hotknob using the Control Assignments page of H90 Control.   If that is done properly, “P hotknob” “A Hotknob” or “B Hotknob” will be displayed next to the assigned Quick Knob and the parameter value will stay within the specified range when using that Quick Knob.  Here is where things can get tricky …

        It is also possible to assign a parameter itself to a Quick Knob even if you have applied a hotknob range to that parameter.  If you assign a Quick Knob to the parameter itself using the Control Assignments page of H90 Control, the parameter name will be displayed next to the assigned Quick Knob and the parameter value will NOT stay within the specified range when using that Quick Knob.

        For example, if you create a delay time range for  Digital Delay parameter “Delay A” and assign that range to Preset Hotknob A, please make sure  the display next to your Quick Knob does NOT say “Delay A”.   The “Delay A” parameter value will only stay within the desired range if the display next to your Quick Knob says “A Hotknob”.

        Good luck!

         

         

    • #175918
      jimheath87
      Participant

      Thanks for your reply and support. Sorry for the delay. I will try the above and hopefully fix the issue. If not, I’ll return with a video.

      • #175923
        apalazzolo
        Participant

        Jim,

         

        One other thing to note if you are creating/editing programs with the H90 control and have your H90 by your side.  And I too have repeatedly made this mistake:

        Largely, the H90 will only remember changes to the various hotswitch settings (including ranges) if you enter the PARAMETER EDIT MODE using the buttons in the bottom right of the screen and then enter/change settings with your mouse or keyboard.  If you press the hotswitches on the H90 itself and then enter/change data, of will not be saved because you have left the PARAMETER EDIT MODE.  Restated, you must select the different hotswitches in bottom right of the screen, then enter data, and then save.  I have made this mistake many times because it is so easy to press a footswitch on my H90 right next to me but that takes me out of PARAMETER EDIT MODE and subsequent changes will not be saved.

        Hope that helps.

         

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