Can’t save for the second time within a month

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    • August 15, 2023 at 3:07 am #173155
      cellicello
      Participant

      Hello,

      I have another problem with the H90.

      Today I can’t save preset again.

      I suppose I’ll do a recovery mode.

      It’s the second time within a month.

       

    • August 15, 2023 at 10:14 am #173160
      tbskoglund
      Moderator
      Eventide Staff

      Sorry you are having issues. Recovery mode is only used for updating your H90, it is not likely this will help this scenario.

      Can you provide more information about the issue? When you try to save a preset by holding down the Presets button, what happens?

      Please provide as much information as you can.

    • August 15, 2023 at 10:18 am #173161
      cellicello
      Participant

      Thank you for your reply.

      I have way too many problems with this pedal.
      Here is a video of the problem.
      https://www.youtube.com/watch?v=06ns1ZAPVQg&feature=youtu.be

    • August 15, 2023 at 12:40 pm #173175
      tbskoglund
      Moderator
      Eventide Staff

      Thanks for providing this video.

      To clarify, in the video you are saving a Program, not a Preset. I cannot reproduce this issue, when I type in a new name and click away from the box, the new name remains.

      If you’d like to save a Preset, that is, just the parameter values for PitchFuzz, click the 3-dot icon next to the preset and select “Save to Library”.

      If you save a Program using the save button in the top right corner, when you load this Program again, you should see the exact values of both Preset A & B.

      Is this not happening? It’s not clear from your video if the parameters are being saved or not.

    • August 15, 2023 at 6:21 pm #173184
      cellicello
      Participant

      Thank you for your reply.

       

      Sorry, save a Program.
      I can’t reproduce it, as I did a Recovery for the second time within 30 days because I had the same issue.

      I know about the 3-dot icon to “Save to Library”

      But usually, the name of the Program will stay after I change it.

      And the (*) will disappear when I press Save in the up-right corner.

      In my case, I could neither change the name nor Save (the * will remain)

      and my modification on preset will not be saved either.

      I used the power plug from Eventide from day one.

      I had another problem, before this one 3 days ago.

      No sound was coming out from the out 3 in Dual mode at a sound check.

      I was using this setting every day for a couple of days.

      It took me 40 minutes to check all the cables of my pedals

      to finally unplug the H90 and it worked again.

      How can I use with confidence this pedal for a job?

      I contacted the support team and told me that if it happened again,

      Tell the details.

      I do not wish that to happen again, I wanted to use this pedal,

      but I plan to sell it.

      As I mentioned before this pedal makes me spend too much time to let it work.

       

       

       

      • November 22, 2023 at 8:17 am #176024
        CharlesMullen
        Participant
        cellicello wrote:

        Thank you for your reply. Sorry, save a Program. I can’t reproduce it, as I did a Recovery for the second time within 30 days because I had the same issue. I know about the 3-dot icon to “Save to Library” But usually, the name of the Program will stay after I change it. And the (*) will disappear when I press Save in the up-right corner. In my case, I could neither change the name nor Save (the * will remain) and my modification on preset will not be saved either. I used the power plug from Eventide from day one. I had another problem, before this one 3 days ago. No sound was coming out from the out 3 in Dual mode at a sound check. I was using this setting every day for a couple of days. It took me 40 minutes to check all the cables of my pedals to finally unplug the H90 and it worked again. How can I use with confidence this pedal for a job? I contacted the support team and told me that if it happened again, Tell the details. I do not wish that to happen again, I wanted to use this pedal, but I plan to sell it. As I mentioned before this pedal makes me spend too much time to let it work. This problem indicates a recurring challenge in the saving process, disrupting the user experience. Seeking assistance from technical support or exploring online resources for solutions is advisable. For students facing challenges in their academic tasks, https://edubirdie.com/research-paper-help is a platform offering research paper help services. Just as technical issues require expert assistance, academic support services ensure students receive the necessary help to overcome challenges in their studies.

        thanks for the detailed answer

    • November 22, 2023 at 8:29 am #176025
      cellicello
      Participant
    • November 22, 2023 at 8:30 am #176026
      cellicello
      Participant

      A video showing the H90 turns off easily.

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