Installation of 2.1.14.144 hangs?

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    • August 17, 2023 at 6:02 am #173217
      kims
      Participant

      Hi

      I started updating to 2.1.14.144, from 2.0.7(120), for about over 10 minutes ago, and its still at 0% – is that normal ?

      if not, what do I do now ? i dont a brick H9000

    • August 17, 2023 at 6:10 am #173218
      kims
      Participant

      Its stopped at “Preparing to install..” still at 0%

    • August 17, 2023 at 6:43 am #173219
      kims
      Participant

      I could not close Emote, so I restartet windows, i can not connect to emote now….

    • August 17, 2023 at 7:00 am #173220
      kims
      Participant

      ahhh fixed it..phew

    • August 17, 2023 at 9:28 am #173223
      tbskoglund
      Moderator
      Eventide Staff

      Sorry for the issues you had. This may have been a small hangup with the update being downloaded from the network.

      The update process designed in a way that should not brick your H9000 if it it gets interrupted. There is also a recovery mode option of something goes wrong with the update.

      Hope you enjoy the update!

    • August 17, 2023 at 11:09 am #173395
      joeydego
      Participant
      kims wrote:

      ahhh fixed it..phew

       

      How long was your H9000 on before you tried to update? I find leaving the H9000 at idle for many hours causes some instability sometimes.

    • August 17, 2023 at 11:51 am #173397
      kims
      Participant

      tbskoglund:

      I read the similar thread regarding the beta hangs, so i took the chance and just rebooted 🙂

       

      joeydego:

      under 5 min´s

       

    • August 17, 2023 at 12:23 pm #173401
      zengomi
      Participant

      Should Emote be updated before attempting this firmware update?

      • August 17, 2023 at 12:33 pm #173403
        tbskoglund
        Moderator
        Eventide Staff

        Yes, that’s the best way to do it.

    • August 17, 2023 at 12:43 pm #173404
      zengomi
      Participant

      To answer my question, no. At least, that worked for me just now. So time to update Emote.

       

       

    • August 17, 2023 at 12:44 pm #173405
      zengomi
      Participant
      tbskoglund wrote:

      Yes, that’s the best way to do it.

      Henceforth, Emote first, as you recommend. Thanks.

       

      • August 17, 2023 at 12:47 pm #173406
        tbskoglund
        Moderator
        Eventide Staff

        You’re welcome. Either way will work as you found, but it’s recommended to update Emote first.

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