Cant Update to 1.5.7 Bam file size error

This topic has 11 replies, 8 voices, and was last updated 1 year ago by joecozzi
Eventide Staff
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- October 28, 2023 at 8:13 am #175258
  
  tonemasterus
  Participant
  
  Tried several times but no success. There has to be a better way. I expect more from Eventide!
  
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- October 28, 2023 at 9:45 am #175263
  
  antonkitaev
  Participant
  
  I have the same issue
- October 28, 2023 at 12:22 pm #175265
  
  guilherme.r.queiroz
  Participant
  
  Exact same error here! I’m running H90 Control 1.4.1 on a MacBook Pro M1 with macOS Sonoma 14.1
- October 28, 2023 at 1:53 pm #175269
  
  ripley156
  Participant
  
  Same issue here. I bought my unit second-hand, states it is on Firmware 1.03.
  
  I am on a Windows machine and just downloaded the H90 Control app and I am seeing the exact same error. I tried to download earlier firmwares and saw the same error.
- October 28, 2023 at 3:32 pm #175270
  
  sebastick
  Participant
  
  The same for me! on two diferentes Mac osx 13.6.. I am very disappointed, I bought the H90 today!!
- October 28, 2023 at 4:19 pm #175271
  
  patrickwal
  Participant
  
  Same – EXTREMELY annoying! Tried restarts, installing earlier versions – nothing works. (new unit arrived this week at 1.2.2.46). Can’t update, can’t use editor software at all. HELP! (On Mac – tried 2 different Macs, one on Sonoma, one on Ventura)
- October 29, 2023 at 7:19 am #175275
  
  joecozzi
  Moderator
  Eventide Staff
  
  Help everyone,
  
  After receiving multiple reports, we reset our systems. Please try the update again. It should work now. If you continue to experience any issues please report back. I’m sorry the system went down for a bit, but we appreciate your communication and patience.
- October 29, 2023 at 9:40 am #175278
  
  ripley156
  Participant
  
  This worked for me. Thank you!
- October 29, 2023 at 1:03 pm #175280
  
  patrickwal
  Participant
  
  Thanks for fixing this over the weekend – had time today scheduled for a deep dive so glad to have not lost today.
- November 1, 2023 at 3:00 pm #175347
  
  tonemasterus
  Participant
  
  I just got a chance to update and all went well. Thank you Eventide! Just as expected Great Customer Service and attention to detail!
- November 4, 2023 at 6:24 am #175427
  
  Olmanwood
  Participant
  
  I am encountering this error. Please advise.
  - November 4, 2023 at 1:11 pm #175435
    
    joecozzi
    Moderator
    Eventide Staff
    
    Services are restored please try again.
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