H90 Control Software Not Working

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    • December 5, 2023 at 7:58 am #176516
      shijiesun
      Participant

      Hey Guys

      I just updated H90 control and firmware 1.7.1. but it comes with some seriuos bugs.

      I can connect my h90 in software but it cant show my lists/programs/presets, also the bank names are looking weird.

      Also the new iPad version H90 control has exactly the same bug.

      Basically this software is completely unuseable right now

      Any idea how to solve this problem???

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    • December 5, 2023 at 8:06 am #176518
      joecozzi
      Moderator
      Eventide Staff

      Hello shijiesun,

      Eventide is aware of this issue happening to a small number of users, and we need your help finding out why. Please email support@eventide.com so that we can take steps to remedy this. Thank you.

    • December 11, 2023 at 8:11 am #176646
      mayadouli
      Participant

      I have a similar problem，The preset Library page shows nothing.Hope it’s resolved. Thank you！！！！

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    • December 11, 2023 at 8:45 am #176649
      J Brau
      Participant

      Me too

       

    • December 11, 2023 at 8:53 am #176650
      J Brau
      Participant

      Me too,,,

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      • December 11, 2023 at 10:54 am #176655
        tbskoglund
        Moderator
        Eventide Staff

        Sorry, that screenshot does not look like an Eventide product. Maybe you shared the wrong screenshot.

        Any user experiencing the issue that was first reported in this ticket should email support@eventide.com.

         

    • January 6, 2024 at 9:14 am #177092
      mayadouli
      Participant

      还没有解决方案吗？

      • January 6, 2024 at 10:40 am #177093
        joecozzi
        Moderator
        Eventide Staff

        我们仍在研究解决方案。如果您遇到此问题，最好的办法是发送电子邮件至 support@eventide.com 以获得最新选项。

    • January 20, 2024 at 9:53 pm #177505
      jonitto
      Participant

      Same issues here.

       

      Mac. Ventura 13.5.2

       

      Thank you!

      • January 23, 2024 at 2:30 pm #177597
        tbskoglund
        Moderator
        Eventide Staff

        We’ll have a new release of H90 Control ready soon that addresses this issue. Thanks for your patience.

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