Question Mark ? showing in Program Name after I save a new program to User 2

This topic has 4 replies, 4 voices, and was last updated 4 months ago by tbskoglund
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- March 14, 2024 at 6:48 pm #179586
  
  mikeander
  Participant
  
  I have looked everywhere for this and can’t find info. I created a new program in H90 on User 2. I went through the process of saving the Program and naming it. When I am done, a question mark shows up on top of the name. I have tried changing the name but it still gives me that.
  
  Any ideas please?
  
  Thanks
- March 15, 2024 at 9:58 am #179618
  
  tbskoglund
  Moderator
  Eventide Staff
  
  Sorry for the issues you are having.
  
  Please follow the instructions to “Save H90 Logs” using H90 Control (#1 in the list here: https://cdn.eventideaudio.com/manuals/h90/1.7.5/content/h90-control/edit.html#parameters-edit-menu)
  
  You can send the logs to support@eventide.com and we can look into this.
- March 16, 2024 at 2:43 am #179701
  
  Hermetech
  Participant
  
  I had the same problem a couple of weeks ago, the patch doesn’t save properly, and it always has a question mark as the first character.
- July 23, 2024 at 8:17 am #183960
  
  melodioso
  Participant
  
  I’m having exactly the same issue, the name has a question mark as a first character and saving is not correct. Anyone found the reason here?
  
  Later today I will open a ticket, but just in case someone has a quicker answer.
  
  Thanks!
  - July 23, 2024 at 10:05 am #183967
    
    tbskoglund
    Moderator
    Eventide Staff
    
    Please follow the instructions to “Save H90 Logs” using H90 Control (#1 in the list here: https://cdn.eventideaudio.com/manuals/h90/1.7.5/content/h90-control/edit.html#parameters-edit-menu)
    
    You can send the logs to support@eventide.com and we can look into this.
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