PitchFactor update

Tagged: pitch factor update

This topic has 2 replies, 2 voices, and was last updated 7 months, 1 week ago by Anvio.

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- April 16, 2024 at 1:02 pm #181057
  
  Anvio
  Participant
  
  Hi there.
  
  I connected my PF to the H9 control on my laptop (via USB), it required software update. I followed the instructions provided (exported a .syx file and prompted the pedal by holding the center fs while powering up), but at some point a notice pops up saying that the pedal doesn’t communicate properly. The next suggestions (hold right fs and hot knob while powering up) doesn’t seem to fix this. What should I do? Am I doing anything wrong?
  Thanks in advance
  
  Giuseppe
- April 18, 2024 at 12:39 pm #181107
  
  tbskoglund
  Moderator
  Eventide Staff
  
  Please contact support@eventide.com and we can help you further there. It would help to provide screenshots of any error messages you are seeing.
- April 18, 2024 at 6:06 pm #181131
  
  Anvio
  Participant
  
  Hi tbskoglund, I inquired @ support via email, in the next few hours I will provide a pic. Thanks!!!
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