I bought the card. Installed it per the instructions. The H9000R does not recognize the card. Emote shows all 3 expansion slots as empty. I updated the H9000R firmware and emote to the latest. HELLLLLLLP!! I pulled it out of the rack twice now to double check everything is installed correctly. I made usre the clips on the cables header were closed. I didn’t care which side of the ribbon cable had the red wire per the instructions. What could be wrong?
I just installed the replacement card. Still not showing up in Emote. You didn’t send a replacement cable. Could the cable be bad? Can you reach out to me to troubleshoot. I have a significant investment now in the MAID card and and RME MADI interface . I have not been able to use it for 2 weeks now. The RME card is working properly.
To my chagrin, it turns out to be installation error. I didn’t use enough force on the ribbon cable connectors to properly seat the connector to the socket. Eventide provided great support and I was able to resolve the issue. Now I’ve got to fill up those 32 extra channels!.
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