thanks for those videos. sadly, what i immediately thought, the presets button is entirely unresponsive… pressing does nothing anywhere, even in the diagnostics cycle test. shame, would be ok for someone all midi or h9 control, but makes my use case & the system menu in particular a bit of a nightmare… oh well, back to the seller.

any idea if this is a common issue and if they an easy repair/replacement? tbh i’ve remained having 4 factor pedals because i like adjusting params manually with proper knobs. h9’s obviously a different futuristic beast, but tried it when it first released and the feel of those little buttons were a big reason for not upgrading. guessing they must run into occasional issues for people?