2016 Stereo Room trouble with Harrison Mixbus

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    • #113682
      gubalance
      Participant

         

        Mixbus LOG:

         

        [ERROR]: Cannot get I/O configuration info for AU 2016 Stereo Room

         

        šŸ™

         

        10.10.2 Yosemite 

      • #144296
        tlongabaugh
        Moderator
        Eventide Staff

          Hi-

          Sorry to hear that this issue is happening in Mixbus. Does this message occur when Mixbus attempts to scan the plug-in, or when you try to load the plug-in?

          Best,

          Tom

        • #145264
          hagen.barz
          Participant

            Yesterday I’ve had the same problem, same error message. This message occures after scanning for new plugins in Mixbus. I dropped a message at the harrison mixbus forum regarding this issue. 

            OS X 10.8.5

          • #145333
            tlongabaugh
            Moderator
            Eventide Staff

              Hi-

              I have no problems loading 2016 Stereo Room in MixBus here, version 3.7.20. Can you confirm that you have the plug-ins successfully activated in iLok License Manager, and that both iLok License Manager and 2016 are the newest versions?

              -Tom

               

            • #145335
              gubalance
              Participant

                I decided not to use them, let’s assume that I was just unlucky šŸ™‚

              • #145461
                hagen.barz
                Participant
                  Finally all my Eventide plugins now working.

                   

                  First I updated to OS X Sierra 10.12.2 – same issue

                  Then I changed the USB port for my iLok – e voila – the eventide plugins loaded successfully.

                   

                  Thanks to all responders.

                • #146892
                  patkey
                  Participant

                    impossible to read this both plugs ,an eventide tech try to help me but the problem stay the same ???somebody has a solution?I’m on mac sierra 10.12.6

                  • #146902
                    tlongabaugh
                    Moderator
                    Eventide Staff

                      Hi-

                      What is the exact issue you are having? Is it the '[ERROR]: Cannot get I/O configuration info for AU 2016 Stereo Room' message, are the plug-ins not showing up at all, etc?

                      -Tom

                    • #150211
                      patkey
                      Participant

                        Hi i’ve done the update for Ultraverb and blachole and install the demo of Sp2016;and all is Ok with mixbus 32 C V5,houra!!!!

                      • #150458
                        jegelie
                        Participant

                          The real culprit is “Internationalisation” which is On by default.

                           

                          In Mixbus, go to the menu Mixbus > Preferences, then General > Translation. Turn off ā€œUse translationsā€. Restart. The AU as well as the VST load fine.

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