BH plugin

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    • May 8, 2018 at 8:40 pm #114735
      Mrkil1o1
      Participant

      Roughly how long should it take to get the License and S/Ns?

    • May 8, 2018 at 8:47 pm #149204
      Mrkil1o1
      Participant

      I still have yet to receive (I assume) via email a Licesnce or S/N. If my assuption is incorrect I need to know what else I should be doing ASAP please.

    • May 8, 2018 at 8:47 pm #149205
      gkellum
      Participant

      If you buy Blackhole on our website, the license is deposited to your iLok account directly at the end of the purchase process.  Did you already buy the plugin, or are you thinking of buying the plugin?

       

    • May 8, 2018 at 8:58 pm #149206
      gkellum
      Participant

      Sorry, I looked up your account.  You don't have the Blackhole license yet.

      You bought Blackhole at store.eventideaudio.com?  In any case I forwarded your forum post to one of my colleagues and asked them to help you.

    • May 8, 2018 at 9:23 pm #149207
      nsanchez
      Moderator
      Eventide Staff

      As Greg metioned, licenses are sent within minutes of placing your order. Can you please email nsanchez@eventide.com with your order number or paypal transaction ID so that we can look it up for you?

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