Blackhole is “incompatible” in Logic Pro 11.1

Home Forums Products Plug-Ins Blackhole is “incompatible” in Logic Pro 11.1

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    • #186460
      iainbryden
      Participant

      I purchased Blackhole yesterday and the plugin shows up “incompatible” in Logic Pro 11.1 on a Mac M1 Mini. I was able to get it to work but it crashed. I haven’t used it enough to troubleshoot, and I don’t want to go down that rabbit hole. Can I get a refund or a compatible plugin?

       

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    • #186509
      tlongabaugh
      Moderator
      Eventide Staff

      Hi, sorry to hear about the issue. Can you try the below and get back to us at support@eventideaudio.com where we can better assist you?

      First, please confirm that the plugin is authorized. You can check this in the iLok License Manager.

      Once the plug-in is authorized (if it wasn’t already) please try the following steps:

      1. Go to the Plug-in Manager, highlight the plug-in, and select “Reset and Rescan Selection”
      2. If validation fails, copy the output of the validation window and send it to us
      3. If validation succeeds, the plugin should be available for use

       

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