Blackhole “License is missing its Dbinfo”

[manuriga]

Blackhole gave me suddenly today “License is missing its Dbinfo

and i needed to use my second “activation”  

 

why ?

 

[tlongabaugh]

Hi, sorry about the issue. Could you try installing the latest iLok License Manager (www.ilok.com), and then restarting your computer, to see if it solves your issue?

-Tom

[manuriga]

seems fixed for now by reinstalling both ilok manager as the plugins,  thanks for the help

[tlongabaugh]

Ok, great!

[manuriga]

tlongabaugh wrote:

Hi, sorry about the issue. Could you try installing the latest iLok License Manager (www.ilok.com), and then restarting your computer, to see if it solves your issue?

-Tom

 

hi Tom, as i said i could reactivate but with a second activation… without clear reasons .   now i lost a possible 2nd activation.

 

 

[tlongabaugh]

Hi, understood but please confirm that you tried what I suggested. You could also try opening iLok License Manager, deactivating both license activations, and then reactivating.

If that doesn't solve your issue, email support@eventide.com with your iLok account name and we can reset your license so you get both activations back.

[manuriga]

tlongabaugh wrote:

Hi, understood but please confirm that you tried what I suggested. You could also try opening iLok License Manager, deactivating both license activations, and then reactivating.

If that doesn’t solve your issue, email support@eventide.com with your iLok account name and we can reset your license so you get both activations back.

 

i still have issues,  i will report back  will install again blackhole. and will send email to get my activations back

[Author]

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