CAN NOT FIND LICENSE KEY

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    • May 27, 2020 at 12:32 am #115933
      donatajust
      Member

      So i just bought 3 license with order number 

      ORDER #EVT35625 for ultrachannel

       

      ORDER #EVT35624 for ultra ESSENTIAL BUNDLE

       

      ORDER #EVT35623 FOR ULTRA CHANNEL

       

      But when i try to “click get license key” it say error. and i try to look under my products stil cant found it. I also look in my iLok still no eventide. can you guys explain it to me?

    • May 27, 2020 at 2:51 pm #154965
      nsanchez
      Moderator
      Eventide Staff
      donatajust wrote:

      So i just bought 3 license with order number 

      ORDER #EVT35625 for ultrachannel

       

      ORDER #EVT35624 for ultra ESSENTIAL BUNDLE

       

      ORDER #EVT35623 FOR ULTRA CHANNEL

       

      But when i try to "click get license key" it say error. and i try to look under my products stil cant found it. I also look in my iLok still no eventide. can you guys explain it to me?

      Please note that after some investigation it appears the system has flagged your orders. This is probably due to the fact that you are purchasing the same plugin 3 times. Please contact store@eventide.com for further assistance. 

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