cant connect to h9000

Home › Forums › Products › Rackmount › cant connect to h9000

Viewing 6 reply threads
  • Author
    Posts
    • June 7, 2023 at 3:10 pm #171762
      kims
      Participant

      Hi

      I searched and searched, but no luck what is the problem – I can see you have heard this question before:

      My H9000 (i just bought it used, and saw it working in Emote before buy) now it doesnt connect to Emote here at my home

      FW is now updated to 2.1.10(132), it is a wired ethernet – “No device found” in Emote 2.0.5(1)

      Network is found in my H9000

      what is wrong?

    • June 7, 2023 at 3:16 pm #171763
      bsfreq
      Participant

      Sounds to me like a simple network setup problem. Perhaps the previous owner used it with a static IP-address?

      Have you enabled “DHCP” in IP-address settings?

      https://cdn.eventideaudio.com/manuals/h9000/2.0/content/setup/h9000setup.html#ethernet-setup

    • June 7, 2023 at 3:27 pm #171765
      bsfreq
      Participant
      kims wrote:

      Hi I searched and searched, but no luck what is the problem – I can see you have heard this question before: My H9000 (i just bought it used, and saw it working in Emote before buy) now it doesnt connect to Emote here at my home FW is now updated to 2.1.10(132), it is a wired ethernet – “No device found” in Emote 2.0.5(1) Network is found in my H9000 what is wrong?

       

      Oh.. just read your post details.. The Emote version to use with the 2.1.10 beta firmware is Emote 2.1.2, available here:

      https://www.eventideaudio.com/forums/topic/public-beta-release-h9000-fw-2-1-10-emote-2-1-2/

      (Also, in the beta update manual they ask to quit and restart Emote after firmware upgrade and H9000 reboot.)

    • June 7, 2023 at 3:27 pm #171766
      kims
      Participant

      Yes i have, and i tried “rescan networks” still no device found

      i just tried to change the ip in H9000 and i cancelled it, it ask for a password i cancelled it

    • June 7, 2023 at 3:29 pm #171767
      kims
      Participant

      Ok i try it im on Windows 11

    • June 7, 2023 at 3:29 pm #171768
      tbskoglund
      Moderator
      Eventide Staff

      You don’t need to change the IP address, please leave the default settings. DHCP will be on by default.

      What are you using to connect the H9000 to your computer? Are you using Windows or Mac?

    • June 7, 2023 at 3:35 pm #171770
      kims
      Participant

      Yes! Bonjour install did it!

      thank you!

      i overlooked that…sorry

      now it works 🙂

       

       

       

  • Author
    Posts
Viewing 6 reply threads
  • You must be logged in to reply to this topic.