Can’t Find My Presets

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    • #111685
      Cutlerbri
      Member

      I just downloaded the free Eventide Ultrachannel. Looks very cool. Thank you guys for offering that! The download was successful but I'm not seeing any presets, even though I checked all the boxes during the download process.

      When I go to the "Load" button in the plug in it takes me to the presets area for the plug-in but there is nothing there. I'm running Mac OSX 10.8.4. Any ideas where I might be able to find those presets and load them?

    • #126081
      DGillespie
      Moderator
      Eventide Staff

      Hi Cutlebri,

      The presets should load into your Users/<user name>/Documents/Eventide/UltraChannel/Presets folder.  If you check that folder, do you see presets?  If not, try running the installer again, as it seems to be working across the board.

      Thanks,

      Dan

    • #126083
      Cutlerbri
      Member

      Hi Dan,

      Okay, got it working. And thanks.

      This is what was going on: I have my iMac set up for two "accounts". One for my day-to-day stuff and one for my Pro Tools. When I downloaded the plug-in, I did so on the day-to-day side. 

      I sent the installer over to the Pro Tools side and re-installed Ultrachannel there. Bingo, my presets are in the correct folder and accessible. 

      What a cool plug-in! Thanks again!

      Brian

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