Cant Update to 1.5.7 Bam file size error

Home Forums Products Stompboxes Cant Update to 1.5.7 Bam file size error

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    • #175258
      tonemasterus
      Participant

        Tried several times but no success.  There has to be a better way.  I expect more from Eventide!

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      • #175263
        antonkitaev
        Participant

          I have the same issue

        • #175265
          guilherme.r.queiroz
          Participant

            Exact same error here! I’m running H90 Control 1.4.1 on a MacBook Pro M1 with macOS Sonoma 14.1

          • #175269
            ripley156
            Participant

              Same issue here.  I bought my unit second-hand, states it is on Firmware 1.03.

              I am on a Windows machine and just downloaded the H90 Control app and I am seeing the exact same error.  I tried to download earlier firmwares and saw the same error.

            • #175270
              sebastick
              Participant

                The same for me! on two diferentes Mac osx 13.6.. I am very disappointed, I bought the H90 today!!

                 

                Captura-de-pantalla-2023-10-28-a-las-14.01.55

              • #175271
                patrickwal
                Participant

                  Same – EXTREMELY annoying! Tried restarts, installing earlier versions – nothing works. (new unit arrived this week at 1.2.2.46). Can’t update, can’t use editor software at all. HELP! (On Mac – tried 2 different Macs, one on Sonoma, one on Ventura)Screenshot 2023-10-28 at 4.11.38 PM

                   

                • #175275
                  joecozzi
                  Moderator
                  Eventide Staff

                    Help everyone,

                    After receiving multiple reports, we reset our systems. Please try the update again. It should  work now. If you continue to experience any issues please report back. I’m sorry the system went down for a bit, but we appreciate your communication and patience.

                  • #175278
                    ripley156
                    Participant

                      This worked for me. Thank you!

                    • #175280
                      patrickwal
                      Participant

                        Thanks for fixing this over the weekend – had time today scheduled for a deep dive so glad to have not lost today.

                         

                      • #175347
                        tonemasterus
                        Participant

                          I just got a chance to update and all went well.  Thank you Eventide!  Just as expected Great Customer Service and attention to detail!

                        • #175427
                          Olmanwood
                          Participant

                            I am encountering this error. Please advise. Screenshot 2023-11-04 at 6.19.45 AM

                            • #175435
                              joecozzi
                              Moderator
                              Eventide Staff

                                Services are restored please try again.

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