DSP A unocuppied since new update? H9000

Home Forums Products Rackmount DSP A unocuppied since new update? H9000

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    • #162049
      millertime
      Participant

        not sure what this means. I havent tested the unit yet

         

        Screenshot 2022-02-05 121052

      • #162050
        maxenbit
        Participant

          HI!, not for me with the new update:Screen Shot 2022-02-05 at 3.03.23 PM

        • #162051
          millertime
          Participant

            Yeah hopefully eventide will chime in .
            im going to try to update again. Maybe the dsp needs to be reseated.  I actually haven’t used the unit in a couple months

          • #162052
            millertime
            Participant

              reupdated… no luck

            • #162053
              Matthias Adloff
              Participant

                No issues here.

              • #162054
                millertime
                Participant

                  Calling Eventide Monday. Hopefully they will let me try too reseat DSP A .  I have about 20 hours of this unit…

                • #162055
                  tbskoglund
                  Keymaster
                  Eventide Staff

                    Hi,

                    Sorry for the issue you’re having. Can you please try the USB self test? Details can be found here: https://cdn.eventideaudio.com/manuals/h9000/content/appendix/startup_seq.html#usb-self-test-mode

                    You can email the results of the test directly to me at tskoglund(at)eventide.com and I can provide further troubleshooting instructions there.

                  • #162056
                    millertime
                    Participant

                      Ill take care of that later today    Thank you

                    • #162058
                      millertime
                      Participant

                        …….sent

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