errors on H8000fw

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    • #105725
      Siem
      Participant

      I've got a problem with my H8000fw, when I boot it, it'll state the following

      either this: "faulty presets code installed contact factory"

      or this: "a bus error has occurred (e12)"

      "program 0830b6"

      "data ce7bce7d"

      "please write these down and reboot"

      Can I fix this with somesort of keycombo at boot and a reflash or should I send it over?

    • #117644
      nickrose
      Moderator
      Eventide Staff

      This is a generic message
      that can mean many things, both software and hardware. There are various steps
      to take:

      1)  
      Hold down the PROGRAM key at the second
      startup screen ? this will blow away the current loaded program, which may be
      causing the problem. If this fails ?

      2)  
      Hold down the SETUP key at the second
      startup screen ? this will restore the configuration to factory defaults without
      losing saved programs. If this fails ?

      3)  
      Hold down the ?8? key at the second
      startup screen ? this will restore the configuration to factory defaults AND erase all saved programs. If this fails ?

      4)  
      Open the top and carefully reseat all socketed
      parts, especially U106, U205. If this fails ?

      5)  
      It?s a hardware problem and has to come in
      for service.

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