Eventide Eclipse V4.01 losing input signal after anything from about 15 minutes on

[foxes]

Hi Everyone,

 

I’m having the strangest issue with my Eclipse V4.01

It is losing the input signal after anything up to about 45 minutes. the problem ceases after I adjust the input level for the loss of signal by as little as 0.1dB.

I’ve also noticed that one channel will usually lose input first, if I do not adjust the input level & leave the unit for a time (there doesn’t seem to be a specific amount of time) then the other channel will lose input too…….bizarre.

I have a done reset on the unit and I’ve also re-installed the OS both of which have not resolved the issue.

Has anyone had this problem and more importantly know how to fix it?

 

Many thanks in advance

Neville

[nickrose]

Sorry – this sounds like a rare and unusual (as in previously unknown) hardware problem. You should contact support@eventide.com.

[foxes]

nickrose wrote:

Sorry – this sounds like a rare and unusual (as in previously unknown) hardware problem. You should contact support@eventide.com.

 

Thanks, I’ll do that.

[Author]

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