Firmware problem H90

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    • #185894
      danperfect
      Participant

      Hi

       

      I tried to install the latest Beta, but it failed – I used both Control 1.7.11, and the new control beta 1.8.6.

      Using 1.7.11 I get the error File ‘XC-09236’ file size error, using 1.8.6 I get a ‘405’ error.

       

      Thinking the firmware might have been corrupted (unit working fine), I put it in recovery mode, and I cannot re-install any – even older – version of the firmware.

      What should I try now?

       

      Thanks, Dan

       

       

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    • #185896
      danperfect
      Participant

      Actually, further to this I have just connected another unit, and I have the same problem and error message with it too, so doesn’t sound like corrupted firmware on the unit..

       

    • #185897
      danperfect
      Participant

      H90 Control Version: 1.8.6 – Mac OSX 14.7
      Log started: 30 Oct 2024 12:43:10pm

      Initiated firmware update to version: 1.9.4
      ‼️ [H90InstallThread.cpp:220].run > Download of ‘h90-1.9.4.os’ failed with status: 405
      Initiated firmware update to version: 1.8.6
      ‼️ [H90InstallThread.cpp:220].run > Download of ‘h90-1.8.6.os’ failed with status: 405
      Initiated firmware update to version: 1.9.4
      ‼️ [H90InstallThread.cpp:220].run > Download of ‘h90-1.9.4.os’ failed with status: 405

    • #185898
      danperfect
      Participant

      Ok, I’m guessing it’s your end – I have tried 2 different computers, 2 separate H90’s, multiple USB leads. I can’t restore or update.. Is there a service side error?

    • #185899
      tbskoglund
      Moderator
      Eventide Staff

      Sorry for the issues you are having and thanks for reporting this.

      We’ve just fixed the issue on our end so please try updating again and let us know if that works.

    • #185902
      danperfect
      Participant

      No problem, all sorted now, thanks!

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