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May 26, 2019 at 9:44 pm #115332David GoffinMember
Hi, just bought the H3000 factory plugin, registered, activated with ilok on my (old) mac running OS X 10.6.8 and it won’t validate in Logic 9 (9.1.8 32 bits) – I know I need to upgrade… but I thought it should still work, shouldn’t it?
Any ideas?
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May 27, 2019 at 10:21 am #151965David GoffinMember
This is the message I get when I try to run it through the AU manager:
validating Audio Unit H3000 Factory by Eventide:* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *AU Validation ToolVersion: 1.6.1a1Copyright 2003-2007, Apple, Inc. All Rights Reserved.Specify -h (-help) for command options* * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * * *
VALIDATING AUDIO UNIT: ‘aumf’ – ‘Fact’ – ‘TIDE’
Manufacturer String: EventideAudioUnit name: H3000 FactoryComponent Version: 3.3.4 (0x30304)* * PASS
TESTING OPEN TIMES:COLD:2019-05-27 11:15:20.633 auvaltool[281:a07] Error loading /Library/Audio/Plug-Ins/Components/H3000 Factory.component/Contents/MacOS/H3000 Factory: dlopen(/Library/Audio/Plug-Ins/Components/H3000 Factory.component/Contents/MacOS/H3000 Factory, 262): Library not loaded: /usr/lib/libc++.1.dylibReferenced from: /Library/Audio/Plug-Ins/Components/H3000 Factory.component/Contents/MacOS/H3000 FactoryReason: image not foundFATAL ERROR: OpenAComponent: result: -50,0xFFFFFFCEvalidation result: couldn’t be openedupdating properties of AU H3000 Factory by Eventide…FAILED!FAILED! -
May 28, 2019 at 5:33 pm #151975
Hi,
Unfortunately we don't support OSX 10.6.8, so there's not much I can offer in terms of help. You could try uninstalling/reinstalling and then restarting your machine, but I'm not sure that will help.
-Tom
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May 29, 2019 at 8:42 pm #151984David GoffinMember
Tried that, doesn’t work. Can I get a refund?
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May 30, 2019 at 2:40 pm #151988
Email support@eventide.com and we'll sort it out for you.
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June 8, 2019 at 2:57 pm #152056jothenisParticipant
Hi. Similar situation to David’s above. Other forum pages suggest the 2.5.1 installer might work. Would it be possible to request a legacy installer in this case? I’m not currently interested in getting a refund.
Also unable to use Precision Time Align, though Blackhole, H910, and UltraChannel are running perfectly.
Many thanks!
Jon
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June 10, 2019 at 3:22 pm #152065jothenis wrote:
Hi. Similar situation to David's above. Other forum pages suggest the 2.5.1 installer might work. Would it be possible to request a legacy installer in this case? I'm not currently interested in getting a refund.
Also unable to use Precision Time Align, though Blackhole, H910, and UltraChannel are running perfectly.
Many thanks!
Jon
Sure, email support@eventide.com and we can get you a legacy installer to try.
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