H9 Active Footswitch not working

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    • #170460
      AONEA
      Participant

      Today my H9 worked fine and I must have pressed the wrong button because all the sudden the left footswitch won’t turn any effect on. In fact, even when connected to the app and I press the Active button, It still won’t work. So it’s not the mechanical switch thats broken. Everything else about the pedal works and if I hold the active switch down it’ll say “Outlevel” I’ve already factory reset it so I don’t wanna hear that. What could be going on here? It was working 5 seconds ago.

    • #170470
      joecozzi
      Moderator
      Eventide Staff

      Please contact support@eventide.com for help troubleshooting this issue.

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