H9 Bluetooth

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    • August 11, 2024 at 2:04 pm #184212
      Jasmeece
      Participant

      Hello,

      I just purchased an H9 and I am having some trouble with the Bluetooth connection.  I can connect to the unit with my iphone but I cannot connect  with my MS surface?  The surface recognizes the unit says its connecting and flashes from connected to cannot connect.  Is there some issue with MS devices not working well with the H9?  I really dont have another windows computer to test this with.

    • August 12, 2024 at 4:35 pm #184263
      joecozzi
      Moderator
      Eventide Staff

      Hi Jasmeece,

      It would be best to contact our Support team directly at support@eventideaudio.com for troubleshooting steps.

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