H9 Control (win) keeps asking for login

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    • January 11, 2015 at 8:38 am #112236
      infraction
      Member

      Greetings from Aus.

      Having an issue with the H9 Control app for Windows (Win7), version 2.01.

      About every second or third time I open the app (always with the pedal connected and switched on first) I have to login and re-register the device, this requires an internet connection or it won't allow the app to open and control the pedal. In the case where my connection is down I can't use the app, it's very frustrating.

      I only have one H9 pedal I have never registered anything else to H9 control.

      Any ideas why it keeps forgetting my pedal?

      Thanks

    • January 11, 2015 at 2:34 pm #127334
      gkellum
      Participant

      Please send an email to support@eventide.com about this issue.  You can just copy and paste a link to your forum post into the email.

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