H9 Preset number error

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    • #115986
      mikeller
      Participant

        I have a preset list oddity

        My preset in question has 12 presets with 13-99 turned off.   When I cycle thru them I get  1 2 3 4 5 5 7 9 10 11 12  (2 fives, no six, no 8).   The app is reporting 1-12 however the list has 14 with two blanks at the end that cannont be deleted and has to be set with the range of 1-14 (again it says 12).  If I make it 1-12 then it discards the last preset.

        So I created a brand new set list with the same presets and guess what – same problem

        When I save preset list to the pedal and watch has things happens it almost looks like the first preset is going to a space 0 ?????

        I have tried to reset the pedal,  update the firmware all to no avail.

        Has anyone experienced this???

        Thank you

         

         

         

         

         

         

         

      • #155253
        bohan
        Moderator
        Eventide Staff

          Could you take a screenshot of your preset list page? Like the attached one.

        • #155254
          mikeller
          Participant

            Note – two blank presets – but if you look at the top it says 1-12  (not 14).   The preset list is defined as 1-14 because if I make it 1-12 as it cuts off the last preset

            Now when I cycle thru this on the H9, it goes 1 2 3 4 5 5 7 9 etc….

          • #155263
            brock
            Participant

              Something similar popped up a few years back.  Might be useful (posts #8 through #13 here):

              https://www.eventideaudio.com/comment/26002#comment-26002

            • #155256
              bohan
              Moderator
              Eventide Staff
                mikeller wrote:

                Note – two blank presets – but if you look at the top it says 1-12  (not 14).   The preset list is defined as 1-14 because if I make it 1-12 as it cuts off the last preset

                Now when I cycle thru this on the H9, it goes 1 2 3 4 5 5 7 9 etc….

                OK. Could you export your preset list and attach it here?

              • #155265
                mikeller
                Participant
                  brock wrote:

                  Something similar popped up a few years back.  Might be useful (posts #8 through #13 here):

                  https://www.eventideaudio.com/comment/26002#comment-26002

                   

                  Thank you!!!  YES,  thats exactly when it went south – I tried to rename a few presets.   Forgot that.

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