H9 stopped receiving PC changes from Helix

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    • #183020
      TheMrQueen
      Participant

      Please help! I set my my LT to send PC changes to my H9 through different snapshots (fairly easy using instant commands).

       

      However, on my gig I was adjusting mix on verb sound with app on tablet – after saving a couple times I notice now none of my programmed changes work. The H9 will only stay on the current algorithm I select, even if I turn of and restart both units.

      What happend?

    • #183032
      tbskoglund
      Moderator
      Eventide Staff

      Did you make sure your H9 is set to the same MIDI channel as the Helix? Can you confirm that the Helix is still sending PC messages with a different device?

       

      • #183045
        TheMrQueen
        Participant

        Yes, I can not confirm the helix is sending pc messages to other devices at the moment because hilariously enough these are my only two pedals I currently own haha. I’ll have to figure out a way to test that when I get back from my trip.

         

        They for sure are in same midi channels. Iv even tried different ones in different presets.

         

        I remember specifically when it happend. It was as if saving an algorithm I was messing with (Lowered verb several times and used save to h9 on app) stunted the h9. This was at a gig and was pretty annoying since I use the h9 for most of my verb/delay sounds.

    • #183073
      TheMrQueen
      Participant

      Anyone have something like this happen?

    • #183074
      tbskoglund
      Moderator
      Eventide Staff

      If you connect the Helix to your computer via USB and use a MIDI monitor app, you should be able to confirm that it is sending PC changes (or not). https://www.snoize.com/MIDIMonitor/

      You could also try a reset on the H9, you should backup your presets first. To restore Factory Presets and all System settings, power up the H9 while simultaneously pressing the Right Footswitch and the big Knob until [INITIA] is displayed

       

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