H9 Store Try Function Not Available

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    • #111331
      jbradwilson
      Participant

      I can access the H9 Store and purchase algorithms through the control app on my iPad, but the Try function does not work.  In the past I was able to try algorithms, but this option has not been available for several weeks.  Any suggestions?

    • #125268
      AAgnello
      Moderator
      Eventide Staff

      H9 Control has a bug that prevents you from trying an algorithm that you tried in 2013. We're working on a new release that should fix this problem. Sorry for the inconvenience.

    • #125277
      mld530
      Participant

      Any ETA on when the release will be? I'd have to imagine this is hurting algo sales a bit, no?

    • #136090
      gkellum
      Participant

      Well, we've submitted an update for the iOS versions to Apple. It can take them anywhere from a day to a week to review and process a new release.  We should have updated desktop builds on eventide.com later this week.

    • #136091
      mld530
      Participant

      Sounds good, and thanks for the quick reply. I want you people to take my money!

    • #136104
      gkellum
      Participant

      There are new builds of H9 Control for Mac OS X and WIndows now that should fix the demo function not working: http://www.eventide.com/AudioDivision/Support/Stompboxes/H9.aspx

      Apple is reviewing the iOS build of H9 Control, but with any luck that will be available later today or tomorrow.

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