H90 Crashes/reboots after touching power cable

[eventider777]

Whenever I touch the power cable near the power input on the H90 it reboots the device. It’s plugged all the way in.

This happens even when I only lightly bump it.

I’m using the original H90 power adapter that came with the device and am running the latest firmware.

[eventider777]

It’s not letting me upload video..

[tsternfeld]

I’m sorry to hear you’re having issues.  This sounds like it is likely to be an issue with the hardware; the best way to start resolving it is to contact support@eventideaudio.com with the video of your issue and your serial number; they will let you know what your options are to move forward.

[Author]

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