H90 Software wont accept login

[delusionboy]

Hi there. Sorry to repeat whats already been asked a few times, but I couldn’t seem to find any answers to why I wouldn’t be able to login to the h90 control app. I am using the correct user name (not email) and password, and I can log into the site with that info no problem. Also I have used the h90 app plenty of times before but I have just fresh installed it to a rebooted laptop running 11.17.10 Big Sur. Any tips on trouble shooting this? it just says login failed. Thanks in advance

[tbskoglund]

Sorry to hear you are having issues.

This is only an issue on a new laptop? Can you login using a different computer?

Is the laptop you are using connected to the internet when you try to login?

[delusionboy]

HI! yes I was

Well now that i left it alone a few days seems to have started working by itself. just a blip I guess.

 

thanks!

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