H90 update

[Danmusic1968]

My computer shows I have the latest updates on the control app and the software, so why does my computer show there are updates available when I am already updated. It’s a bit confusing as the update symbol as well is still lit up.

[tbskoglund]

Sorry for the confusion. Can you please delete the device from H90 Control by click the X icon and then re-add the device? That should resolve the issue. We are working on a fix for this.

[Danmusic1968]

Thank you for the reply I will give it a go when have a chance/the time and report back the outcome.

Cheers.

[Danmusic1968]

<p style=”text-align: left;”>Just deleted both my H90’s from the control app and same results. On both H90’s its shows update available but it’s already at 1.9.10 the newest software.</p>

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[tbskoglund]

Thanks for sharing the screenshot. That is not showing you that an update is available, that is the icon to get to the update menu, which will always be available.

There will be a clear indication when a software update is available, see screenshot for the user manual: https://cdn.eventideaudio.com/manuals/h90/1.9.7/content/h90-control/home.html

Sorry for the confusion.

 

[Danmusic1968]

My bad. Sorry I was confused about it as well. But the link you sent reassured that everything was fine and up to date. Thanks for your support.

[tbskoglund]

No apologies necessary! I understand the confusion, glad that we got it sorted.

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