H9Control 2.1.1 osx installer can’t be opened

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    • May 20, 2015 at 11:44 pm #112591
      loustu
      Participant

      I just got an H9 Max. I downloaded the Control App for Mac (10.8.5) without a problem. I can’t open the installer. I get this message:

      “H9Control-2.1.1-osx-installer” can’t be opened because the identity of the developer cannot be confirmed.

      Not a very good start. Any help out there?

      Thanks.

      Lou

    • May 21, 2015 at 12:03 am #139162
      gkellum
      Participant

      Our installers are signed so you shouldn't be seeing that message.  We'll have to check if the certificate we're using to sign pre-Yosemite builds expired.  

      In any case you just need to adjust your security settings to run the installer.  Click on the Apple icon in the upper left hand corner of your screen and open System Preferences.  Go into "Security & Privacy" and change your settings to allow apps to be installed that are downloaded from Anywhere.  If you want you can change that back to what it was after installing H9 Control.

    • May 21, 2015 at 2:24 am #139165
      loustu
      Participant

      Thanks.

      I got it to run.

      Lou

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