Hum Noise..Touch metal parts

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    • October 25, 2014 at 10:09 am #112035
      jmath0
      Member

      Hey guys,

      I bought a MXLINK a month back . I just tried it today and found that there was a hum noise when I touched metal pats of the stompbox. A hiss noise is also generated at high gain  setting.

      Also when using the footswitch , i get pop noises. Is there something wrong with the pedal?

      Not sure if I can return it to the store since its been one month . I live in Melbourne ,Australia.

      Any idea/suggestion?

    • January 6, 2015 at 12:10 am #127300
      JWaltz
      Participant

      Hi jmath0

      Can you connect customer service (support@eventide.com) so we can log this and take care of  it immediately. It sounds like there is a broken ground connection.

      Please include your shipping address.

      thanks

      joe waltz

      eventide

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