Is there anyone in Support anymore?

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    • #179594
      mikengstrom
      Participant

      Hi there,

      I’ve submitted 2 support requests in the last week and haven’t heard anything back on either.

      Have eventide dropped any form of email support now?

       

       

       

    • #179617
      tbskoglund
      Moderator
      Eventide Staff

      Hello,

      I’m sorry, there must be an issue when you are emailing support@eventide.com. I do not see any recent support tickets from your email address.

      Can you try using a different email address?

    • #179667
      mikengstrom
      Participant

      HI there,

      I used the form on the Contact Us page. And got a replay email saying I’d hear in 1 business day.

      cheers

    • #179669
      tbskoglund
      Moderator
      Eventide Staff

      It seems there is an error with that page. Please email support@eventide.com and that will automatically open a support ticket. Sorry for the inconvenience.

    • #183572
      bitfader
      Participant

      Same trouble. No reply from support. My iLOK has always been the same and now Eventide won’t let me see crossgrade pricing or try demos or register to my iLOK

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