Hi, is the latest stable/non-beta version of the Pitchfactor 5.0.0.4?
If you use H9 Control to connect to your PitchFactor and go to the "Pedal Settings" and click "Update Stompbox's Software", you should be able to see the latest version of PitchFactor. If you don't want to use H9 Control you may also use Eventide Direct Updater to do that.