Tagged: license key
- This topic has 11 replies, 2 voices, and was last updated 1 year, 2 months ago by
tbskoglund
Eventide Staff.
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March 28, 2016 at 12:04 am #113368
VmusicV
ParticipantHi,
I bought Blackhole through KVR Audio Forum. I got the email from Eventide, it’s in my iLok account as a product I own. I got it installed no problem. Now I am trying to register it and it requires a license key.
I don’t see a license key in iLok? [the plugin appears in the list in My Liceses]
I don’t see a license key in the install email? [just a serial number]
Where is the license key???
Keyless in Kleveland
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March 28, 2016 at 12:05 am #143007
gkellum
ParticipantVmusicV wrote:Hi,
I bought Blackhole through KVR Audio Forum. I got the email from Eventide, it's in my iLok account as a product I own. I got it installed no problem. Now I am trying to register it and it requires a license key.
I don't see a license key in iLok? [the plugin appears in the list in My Liceses]
I don't see a license key in the install email? [just a serial number]
Where is the license key???
Keyless in Kleveland
The email contains the serial number and the license key. The serial number looks like BH-12345, and the license key looks like XXXX-XXXX-XXXX.
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March 28, 2016 at 12:10 am #143008
VmusicV
ParticipantHI,
No. The email did not have the license key or serial number. The BH-123456 serial (obviously not the number) is in an attached pdf receipt. But the receipt and the email has no license key.
HELP?
Alex
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March 28, 2016 at 12:42 am #143009
gkellum
ParticipantVmusicV wrote:No. The email did not have the license key or serial number. The BH-123456 serial (obviously not the number) is in an attached pdf receipt. But the receipt and the email has no license key.
Well, please send an email to KVR then and ask them what the license key is for the plugin.
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March 28, 2016 at 12:48 am #143010
VmusicV
ParticipantKVR just ran the advertisement…..
https://www.eventideaudio.com/promo/blackhole_sale
I bought it FROM Eventide. I paid Eventide through Paypal. I received an email with a receipt from Eventide.
HELOOooOOOOoOOOoo
this is an Eventide problem. Eventide sent an attached receipt without a license key. -
March 28, 2016 at 12:54 am #143011
gkellum
ParticipantIf you bought it from Eventide, then the plugin was already registered to your account during the purchase process. If you click on My Account and the My Products on Eventide's website, you should see it.
License keys aren't issued to people who buy the plugin from Eventide, because registration occurs as part of the purchase process.
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March 28, 2016 at 12:59 am #143012
VmusicV
ParticipantYes – it is already there. Thank you so much for your help!!
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March 28, 2016 at 1:02 am #143013
gkellum
ParticipantNo problem. Hope you have fun using Blackhole.
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March 29, 2016 at 4:38 pm #143034
old soul mike
MemberHello. this is my frist time buy a plug in and I am having difficulty opening it in garage band. I have followed the steps to instal Blackhole and it is all registered with iLok but I can’t seem to open the plug in in Garageband. I’ve been prompted to re instal it but I cannot find the License Key to re register. Can you help?
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March 29, 2016 at 6:39 pm #143037old soul mike wrote:
Hello. this is my frist time buy a plug in and I am having difficulty opening it in garage band. I have followed the steps to instal Blackhole and it is all registered with iLok but I can't seem to open the plug in in Garageband. I've been prompted to re instal it but I cannot find the License Key to re register. Can you help?
Hi Mike, just responded to your question on your other post. You shouldn't need the License Key to reinstall, though the problem here is probably just Garageband needs to rescan its plug-ins (see my other post for details).
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December 27, 2023 at 5:47 pm #176931
Facing Mirrors
ParticipantHi there,
I’ve used 2 out of 2 licenses activation, is it possibile to remove one from a computer I don’t use anymore and shift it to the new computer? Cause I’ve tried on the iLokManager to deactivate 1 out of 2 but it says that the operation could not be loaded!
Thanks in advance-
January 2, 2024 at 11:31 am #177016
Please email support@eventide.com and provide your iLok username, we can help you further there.
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