ModFactor Software Update Released

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    • April 18, 2008 at 8:10 pm #105592
      achaput
      Moderator

        Version
        2.0.2[3] of ModFactor's System Software has been released. It is a
        recommended update for all ModFactor owners. Please back up any user presets before updating.

        For more info visit 

        http://eventide.com/AudioDivision/Support/Stompboxes/ModFactor.aspx 

      • April 19, 2008 at 12:59 am #117405
        Burger666
        Participant

          Great! Except…the update utility won't let me log in (despite the same user/pass being able to access this forum) and the release notes aren't there to download. Huh? Big gig tonight, please help!

        • April 19, 2008 at 1:50 am #117406
          Burger666
          Participant

            Thinking denied access to the update may have been because I haven't actually registered the Modfactor yet, I attempted to do that too, only to find that the serial number on it is supposedly invalid!

            Me thinks there are some server troubles on the good ship Eventide? 

          • April 21, 2008 at 2:27 pm #128538
            stubrew

               Same thing happening here, just keeps on saying its an invalid username and password even though it works perfectly fine with my Timefactor and my Modfactor is registered ok.

              Sad 

            • April 21, 2008 at 3:36 pm #128541
              achaput
              Moderator

                You must register your ModFactor (or any Eventide product) before updating. You can register products here:

                http://eventide.com/User/RegisterProduct.aspx 

                Once you've registered it will show up in the "My Products" list here:

                http://eventide.com/User/RegisteredProducts.aspx

                If you still have login problems, please try to update at least three times and see if it works after a few tries. If you continue to have problems please let us know so we can investigate further.

                Alan 

              • April 22, 2008 at 1:47 am #128542
                Burger666
                Participant

                  All fixed now. Thanks Alan.

                • April 22, 2008 at 9:50 pm #128551
                  shood

                    To what does the update relate? Any changes to speak of?

                  • April 23, 2008 at 1:28 am #128552
                    Burger666
                    Participant

                      No sonic improvements to speak of although I'm assured by the support team (thanks guys!) that this is on the cards for future releases. At the moment they've mainly addressed switching issues.

                      *Note to Et Support: Perhaps you could make the Version Release Notes available for general download?

                    • April 23, 2008 at 1:39 am #117416
                      Denray

                        I cannot register mine either.  I've tried all the combinations I can think of multiple times, i.e. with and without the "MF", with the"MF" followed by a space and not followed by a space.

                        Help! 

                      • April 23, 2008 at 3:43 pm #117420
                        achaput
                        Moderator

                          You must type the 'dash' in the serial number when you register, ie

                          MF-123456 

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