New User looking for a FW cable.

[Tomerttb]

Hi, I have a new Eventide H8000 FW unit.

I went to the store and bought 6pin –> 6pin FW cable. I connected it to the unit after a successful installation of the Dice program, but nothing happen there is no connection between the computer and the Eventide.

So I went to another store and bought higher quality 6pin –> 6pin FW cable, thinking that the problem is with my first cable, but again nothing happen.

At that point i decided to try with another FW cable that's currently in use with my RME FireFace400 card (This is an original Cable that i got in the sound card box) and when i connected this cable everything seems to be ok, there is a connection between the Dice and the Eventide.

I also tried the other way and both my new cables did not worked with the RME.

So I tried to look online to see if there are any changes between FW cables, but the only thing i manage to find is the Pin number and we need 6Pin on each side (according to the manual).

1) Are you aware of such difficulty with FW cables ?

2) Can you recommend a cable to buy that's proven to work ?

3) I can suggest that QA will look into this issue, and maybe supply a FW cable with the box.

Thank you very much.

Tomer.

[nickrose]

We have found no issues with FW cables. My guess is that your problem is elsewhere, but without being in the room with you, cannot say what it might be. Apologies.

[Tomerttb]

Ok, Thank you
I will keep searching for a solution and update.
Tomer.

[ThreeFingersOfLove]

I have 4 or 5 FW cables and they all work with the H8000-FW. Weird.

[Tomerttb]

Hi, Thank you for the replay.

I don't know what to say ? I checked again and the only Cable i have that worked and I can see the Eventide in the Dice program is the RME original Cable. I already ordered a new Cable from RME should get here in about 2 weeks.

Thanks Tomer.

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