Orville Problem

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    • November 29, 2012 at 9:49 pm #109321
      Steve560
      Member

      Hi everyone,

      I bought a Eventide Orville for my guitar rig. So far very impressed with the machine but it seems to not working properly. After every start up I get the problem info message "bad checksum Orville presets" or "quad in quad out! Tried to reinitialize, changed battery and "fixed intern" but the problems still remain.

      Would be great to get some help or advice what to do. 

      Stefan

    • November 30, 2012 at 10:25 am #124042
      Steve560
      Member

      Would like to add that the machine needs several start-ups to power really up, f.e. in the morning. The display keeps blind and there are only some green leds visible on the left side. Should I set up a new operating system and format internal?

      Hope, Nick can help;-)

      Stefan

    • November 30, 2012 at 4:29 pm #124043
      nickrose
      Moderator
      Eventide Staff

      Hi Stefan

      Obviously, with what is not a young machine, a hardware fault is a possibility.

      There is an internal battery that needs changing after 5-10 years.(BR or CR-2330).

      The bad presets message might point to a software installation issue – you could try re-installing the latest release from the support pages.

      Otherwise, support@eventide.com

    • December 1, 2012 at 10:30 am #135038
      Steve560
      Member

      Hi Nick,

      Tried to reinstall the software. Now I get the error "an address error occurred. (E12) Program D89ADA DATA FFFFFFFF" and the software on the PC shows " bad block address (Open Operation Error 4012).

      Is there any chance to fix it by myself? It seems that the Orville now doesn`t work at all normally.

      Thank you, Stefan

    • December 1, 2012 at 10:55 pm #135039
      nickrose
      Moderator
      Eventide Staff

      Try a clear all (8 key on second startup screen). But, it is looking more like a hardware problem.

    • December 8, 2012 at 9:02 am #135056
      Steve560
      Member

      Hi Nick,

      I tried to reinstall the operating system today with an XP pc with the right setup. Same errror code: bad block address (Open operation error 4012) and after erasing the system, it can`t be reprogrammed.

      Looks like a hardware problem now, right?

      nice regards

      Stefan

    • December 10, 2012 at 4:41 pm #135061
      nickrose
      Moderator
      Eventide Staff

      It does indeed. I would consider returning it to it's source.

      Otherwise, support@eventide.com, but it may be out of warranty by now ..

    • December 11, 2012 at 6:54 pm #135066
      Steve560
      Member

      Ok, thanks!!;-) Orville is on it`s way to the German Eventide service. Hope they can help!Sad

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